Customer information
Summary policies for shopping on Tyreraja. Have these reviewed by counsel before production use.
Questions? Contact us or see our Privacy policy.
By using Tyreraja you agree to use the site lawfully and in line with any instructions we publish for orders, payments, and communications.
Product listings, prices, and availability are shown in good faith and may change without notice. Fitment guidance is informational—you remain responsible for verifying sizes and specifications before purchase.
We may suspend or restrict access where we reasonably suspect fraud, abuse, or risk to other users or partners.
Delivery timelines depend on your location, product availability, and the logistics partner. We share tracking or status updates when your order is confirmed and dispatched.
Risk in the goods passes in line with your order confirmation and carrier terms. Inspect packages on delivery and report visible damage through our contact channels promptly.
Installation, if offered separately, is coordinated with partner fitters—scheduling and on-site terms may vary by city.
Tyres that have been mounted or used are generally not eligible for return unless required under applicable law or a specific written commitment from Tyreraja.
If you need to change or cancel an order, contact us as early as possible. Once dispatch has started, cancellation may no longer be possible and return rules apply.
For defective or incorrect items, reach out with your order details and photos where helpful—we will guide you through the next steps.
